From the outside looking in, you'd think that insurance and financial advise would be relatively similar person to person. After having worked with Ben in a few different capacities now, I can conclude that you absolutely want someone you can trust and depend on in these areas. Ben is one of those people who goes the extra mile to make sure your needs are met, that you are fully aware of the pertinent details, and that you're well looked after without having to understand the whole world that he deals with. Insurance and finances can be a crazy world, and Ben has been a great guide for me.
Ben looked after us right from the beginning, he took into mind our budget and took the time to clearly explain the risks and benefits of our options in a way that we understood and why it matters. His knowledge and professionalism were outstanding and he provided us with a range of alternatives tailored to our needs. The entire process was seamless, engaging and even enjoyable. It was top adulting – I learnt so much!
As a business, I would highly recommend Ben to my clients or friends who are looking for guidance in insurance and KiwiSaver planning, he is very personable and always just one call away giving you peace of mind you’re in safe hands.
I met Ben Gladwell 3 years ago through a Business Networking group BNI of which were both members. At the time I wasn’t that happy with my current personal insurance provider and decided to chat with Ben in terms of what he did, could do for me and any options I may have. Ben took the time to explain all options in detail as to what was available to me after asking a lot of questions about what I needed, what was happening in my life. Ben was extremely thorough and professional, not pushy at all. I decided to work with Ben Gladwell as my personal insurance provider. To date working with Ben has been easy, as he communicates well and regularly.
In Fidelity Life’s 2024 Customer Engagement Initiative, Ben received six perfect Net Promoter Scores from his clients. This was a huge endorsement from the people he has helped and an incredibly difficult standard to achieve. There were many hundred advisers who were involved in the initiative across the country and Ben, as one of the top 30, was chosen to attend a two-day seminar to learn how to further accelerate his outstanding work with his clients.
On the back of his outstanding 2024 Customer Engagement Initiative, Ben was one of three young advisers from across New Zealand to be nominated for the Advice Professional of the Future by Fidelity Life. The nomination reflects further the standing in which Ben his held by both his clients and the financial services industry as a whole.
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